Why do I need to activate my test?
Activating the test connects you to the unique alphanumeric barcode within your Lets Get Checked sample collection kit. The laboratory cannot process your sample if the test is not activated and linked to you.
Are there medical professionals involved in the process?
Lets Get Checked has a team of physicians who will review your order and results. Their nursing team is on standby throughout the testing process and, if you test positive, you will receive a call to discuss your results and treatment options.
When should I collect and return my sample?
Please ensure that the sample is collected before 9am and returned immediately using the carrier method provided within the sample collection kit. Each of the health tests includes a prepaid shipping envelope to return your samples to the laboratory. Please do not collect or return samples on a Friday, Saturday or Sunday.
How is my privacy protected?
Keeping your data secure is important. All data is completely anonymized to ensure that your privacy is maintained throughout the process. Lets Get Checked will not share your information with any third party. All samples are disposed of following analysis.
How accurate is the testing process?
Your samples are processed in the same labs used by primary care providers, hospitals and government schemes. Lets Get Checked laboratories are CLIA approved and CAP-accredited, which are the highest levels of accreditation. Sample collection kits are manufactured within our ISO 13485 accredited facility, the highest level of accreditation for medical devices.