Free Shipping Over €49.99 is for deliveries to the Republic of Ireland only. Total order value after discounts must be above €49.99 for Free Shipping. The orders that qualify for free shipping will be sent with An Post or Fastway couriers.
*We aim to have all orders placed before 3pm dispatched on the same day.
Please Note: Medicines can only be delivered to addresses in Ireland
29th August 2025: Tariffs on orders to USA valued over €85/$100
The recipient customer in the USA must pay the taxes before the item can be delivered.
An Post International Logistics Partner will contact the USA recipient and request payment of taxes, along with an administration fee.
A time frame of 5 calendar days applies for the customer to pay.
Once paid, the parcel will be delivered to the USA. If not paid, the item will be returned to the sending customer
Delivery Timescales & Fees
| Destination | Usual Delivery Time | Fee |
| Collect in Store (Buncrana, Carndonagh, Muff) | 1 working day | FREE |
| Republic of Ireland orders over €49.99 | 1-2 working days | FREE - An Post / Fastway |
| Republic of Ireland orders under €49.99 | 1-2 working days | From €4.99 - An Post / Fastway / DPD |
| Northern Ireland orders - No Customs Charges |
1 working day* |
Fastway €4.99 |
| UK orders (England, Scotland & Wales)* | 5-7 Working Days | From €6.50 |
| France, Germany, Netherlands & Belgium | 5-7 Working Days | €16.99 (0-30kg) |
| Italy, Spain (mainland only via courier), Sweden, Portugal (mainland only via courier) | 5-7 Working Days | €18.99 (0-30kg) |
| Denmark, Poland & Austria | 6-8 Working Days | €18.99 (0-30kg) |
| Czech Republic | 6-8 Working Days |
€17.99 (0-30kg) |
| Greece | Greece: 9-12 Working Days (An Post) | From €20.99 |
| Other European Countries (some countries have internal delays which will result in longer shipping times) | 7-10 Working Days* (Postal Service) | From €7.99/€23.99 |
|
USA & Canada |
USA 7-10 Working Days* (Postal Service), Canada 15-25 Working Days (Postal Service) | From €7.99 |
| Australia, New Zealand | 8-15 Working Days* (Postal Service) | From €25.99 |
| Rest of World | 8-15 Working Days* (Postal Service) | From €9.99 |
Medicines - Orders containing medicines can only be delivered to addresses in Ireland.
*Please note that all international orders are subject to review prior to dispatch. If your order contains liquids or aerosols, we reserve the right to charge a surcharge for this delivery or cancel if the chosen carrier will not accept aerosols or liquids in their packages. We will always contact you first in these instances.
International orders are subject to increased pricing on a sliding scale depending on the total shipping weight of your order and the destination. The price of shipping will be calculated at checkout.
La Roche Posay & Vichy products are only permitted to be sold within EEA/EFTA countries.
Republic of Ireland & Northern Ireland orders are shipped with An Post, Fastway & DPD Couriers. (Option to choose at checkout)
For your convenience, you will receive a 1-hour window for your package delivery and a dispatch email with full tracking details.
DPD now offer the Parcel Wizard service that allows you to choose a day that suits to have your parcel delivered and you can also advise where you want your parcel delivered. To register for this service, Please visit www.dpdparcelwizard.ie or download the DPD app in the AppStore or Play Store on your mobile phone.